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Frequently asked questions

Check out our Knowledge Base page for more FAQs

Bitrefill is a leading crypto e-commerce store that allows users to 'Live on Crypto' by purchasing digital gift cards, eSIMs, and phone refills with Bitcoin or other cryptocurrencies. We also offer bill payment services in specific countries and plan to expand this service to more locations in the future.
You can shop for gift cards for a variety of brands using cryptocurrency. Some of the most popular brands include Amazon, Starbucks, Walmart, Apple, Netflix, Airbnb, Uber, eBay, Roblox, Spotify, and Free Fire.
You can pay for your everyday purchases with the following cryptocurrencies: Bitcoin, Lightning, Ethereum, USDC, USDT, Binance Pay, Litecoin, Dogecoin or Dash and more.
Bitrefill supports the most popular crypto wallets and exchanges, including Binance Pay, MetaMask, Coinbase, Kraken, Strike, Chivo, Cash App, Edge, Bitfinex, Bitstamp, Ledger, Trezor, Trust Wallet, and many more.
The process of making a payment with cryptocurrency is simple and straightforward.
  • Select your gift card along with the desired value.
  • Complete the required fields to proceed to the payment method.
  • Choose your preferred cryptocurrency and send the corresponding amount to the provided cryptocurrency address or scan the QR code using your mobile wallet.
  • Once the payment is made, the digital gift card code should arrive within a few moments, and you will also receive a copy via email.
If you order a gift card from our website, your digital gift card will be delivered almost instantly. All gift cards are also delivered via email, so as soon as your order is processed, the gift card will be sent to the email address you provided.
Yes, the Bitrefill customer rewards program is a great way to earn rewards by shopping on our platform. You can use your rewards to make future purchases from thousands of gift cards and mobile refills in our product catalog, available to anyone, anywhere in the world.
If you have a question that's not answered here you can visit our help center and we'll be happy to assist you.